Policies & Certification

Policies & Certification

Staying COVID-19 Secure in 2020

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COVID-19 Risk Assessment - Classroom Scenario

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Intertrain COVID-19 Policy

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Privacy Policy

This is the Privacy Policy of Intertrain (UK) Ltd.

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Information, Advice and Guidance (IAG) Policy Statement

The Information, Advice and Guidance (IAG) Policy Statement from Intertrain (UK) Ltd.

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Customer Care Policy

This is the Customer Care Policy of Intertrain (UK) Ltd.

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Appeals Procedure

This is the Appeals Procedure for Intertrain (UK) Ltd.

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Complaints Procedure

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Safeguarding Policy

This is the Safeguarding Policy for Intertrain (UK) Ltd.

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Hours of Work Policy

This is Intertrain's Hours of Work - Railway Safety Critical Policy.

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Equality and Diversity Policy

Intertrain UK Ltd is committed to the Equality Act 2010, equality of opportunity to ensure that people are judged on their merits.

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Drug and Alcohol Policy

Intertrain is fully committed to enforcing an Alcohol and Drugs policy in accordance with Network Rail Company Standard NR/L1/OHS/051 issue 6.

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Environmental Policy

This is Intertrain's Environmental Policy and Objectives document.

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Quality Policy

This is Intertrain's Quality Policy and Objectives document.

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Health and Safety Policy

This is the Health and Safety Policy Statement of Intertrain as required under Section 2(3) of the Health and Safety at Work etc. Act 1974.

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Terms and Conditions

Training Sponsorship Agreement/Course Bookings Terms and Conditions

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Insurance Certificate

Certification of insurance for Employers Liability, Public/Products Liability, Hired in Plant.

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Ocean ISO 9001 Certificate

This is to certify that the Quality Management System operated by Intertrain (UK) Limited for the provision of Training and Competence Assessment Services to the Rail Industry and Other Sectors, conforms to the requirements of International Standard EN ISO 9001:2015.

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Ocean ISO 14001 Environment Certificate

This is to certify that the Environmental Management System operated by Intertrain (UK) Limited, for the provision of Training and Competence Assessment Services to the Rail Industry and Other Sectors, conforms to the requirements of International Standard EN ISO 14001:2015.

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COVID-19 Control Policy

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Ocean OHSAS 18001 Health and safety Certificate

This is to certify that the Occupational Health and Safety Management System operated by Intertrain (UK) Ltd for the provision of training and competence assessment services to the rail industry and other sectors, conforms to the requirements of BS OHSAS 18001:2007

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Cyber Essentials PLUS

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RISQS Certificate of Verification

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RISQS Certificate of Audit

This is to certify that Intertrain (UK) Ltd Supplier Number: 094253 is now qualified by audit on RISQS.

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Association of Railway Training Providers

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Armed Forces Covenant

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What do our trainees think

PTS Practical Event, Warrington

The trainer had a very thorough knowledge of the subject matter, and was able to back that up with relevant real life examples. Craig was flexible in his approach and willing to go deeper into particular areas if required to ensure understanding. The facilities are good, and the indoor track training area is particularly impressive.

Martin Smith, Carillion Construction Ltd
OLEC 2, Doncaster

Very well constructed and delivered, outstanding performance on the trainer's part, both in the classroom and out on the track. I would recommend Archie McNeill to anyone who wishes to learn about overheads - a terrific experience.

Zain Ahmad, Coyle
DCCR Initial, Crayford

Lee had an excellent practical and pragmatic approach towards training. I found him to be very knowledgeable, but more importantly he has fantastic knowledge transfer skills.

Umair Khan, Siemens Rail Automation
COSS Initial, Doncaster

I enjoyed the course, it was delivered to a high standard. Kev is an excellent trainer, he is informative and has a great sense of humour. His method of teaching was simplified and thorough - Great!

Thomas Smith, Amey Group Services Ltd
COSS Initial, Warrington

Very well run course, professionally presented. Good reminder of duties and responsibilities.

Mark Harris, ABC Electrification
COSS Initial, Enfield

Vic was a fantastic trainer, his knowledge of the industry is vast and his delivery was second to none. A great course and trainer - thanks!

Douglas Aitken, Balfour Beatty Rail Limited

Intertrain Re-open for Business on 18th May 2020 X

Initially, we are reopening our training centres in Doncaster, Warrington, Birmingham, Crayford and Bristol from Monday 18th May 2020.

Glasgow, Gateshead, Derby, Cardiff, Enfield, Carlisle and Portsmouth will be reopening over the coming months when we expect demand to increase.

In May and June we will be operating with a streamlined workforce of both Trainer/Assessors and Training Coordinators. Depending on the demand from our customers, we are hoping to significantly ramp up the scale of our services in July, August and beyond.

Our booking system and course schedules for May and June have been updated to reflect these changes. Unfortunately, there’s a number of course dates that have changed, if your bookings have been affected you will be contacted by a member of our booking department to ask you to reschedule for an alternative date. We apologies for any inconvenience this may cause you.

We at Intertrain are taking the situation very seriously and the safety of everyone is our primary concern. We have therefore, undertaken a rigorous risk assessment and implemented a COVID-19 policy, please click the link below:


Intertrain COVID-19 Policy

For further information on our re-opening, please click here.