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Terms & Conditions
Training sponsorship agreement and course bookings terms and conditions for Intertrain UK Ltd.

Course bookings

Provisional bookings can be accepted by telephone or email. However a booking is only regarded as confirmed once a booking form has been received or completed using our Online Booking System. Provisional bookings must be confirmed within 7 days of the course start date.

Order numbers must be quoted on the Sponsorship Agreement booking form or on the Online Booking System at the time of booking unless otherwise agreed.

Payment

The course fee per candidate will be the fee published in the literature of the company on the date the booking is made. All fees quoted are exclusive of VAT which will be charged at the current rate. Our VAT registration number is 809421437.

  • A sponsor who books a course for a third party must furnish Intertrain UK Ltd with the third party contact details in order that payment can be received no later than 7 days prior to the course start date. Failure to notify these details may, result in course booking being cancelled.
  • Any persons who do not have an open credit account with Intertrain UK Ltd must make payment by Credit/Debit card or BACS transfer no later than 7 days prior to the course start date.
  • Companies who hold a credit account with Intertrain UK Ltd must settle outstanding amount within 30 days from the date of the invoice. We reserve the right to charge interest on late payments, 8% plus the Bank of England base rate for business to business transactions.

All overdue invoices will carry interest and charges of up to 8% plus the Bank of England base rate for business to business transactions. Intertrain UK Ltd reserve the right to cancel or refuse services agreed (training and assessments) if outstanding payments are overdue.

Cheques should be made payable to Intertrain UK Ltd.

Course cancellations

If cancellation occurs within 7 days of the course start date, the course fee becomes payable in full.

Should you wish to make changes to the booking, please contact Intertrain UK Ltd, no charges will be applied if the changes are notified more than 7 days prior to the course start date.

Intertrain will endeavour to run all published courses and any changes to course dates or times will be notified as soon as possible. We reserve the right to cancel or reschedule courses and accept no consequential liability or any other claim irrespective of notice given for any changes made by Intertrain UK Ltd.

Medical, Drugs and Alcohol Requirements

The minimum Network Rail medical fitness standards NR/L2/OHS/00124 and NR/L1/OHS/051 Drugs and Alcohol Policy must be met prior to attending the course. The medical and drug and alcohol results must be registered on the Rail Sentinel website by the approved provider prior to the course start date.

Personal identification

All delegates must produce I.D in the form of a new type driving licence, Company ID with photo, Passport or similar.

Competence certificates issued by Intertrain UK Ltd

Certificates issued by Intertrain UK Ltd are charged at £5 per card plus VAT.

Replacement of Intertrain UK Ltd issued certificates

Duplicates of any lost or damaged certificates will only be issued after Intertrain UK Ltd is in receipt of a report containing the following information:

  • How the loss or damage occurred
  • The investigation undertaken by the employer
  • The employer/manager name, signature and date

A charge of £10 plus VAT will be made to cover the administration cost of issuing a duplicate certificate.

What do our trainees think

PTS Practical Event, Warrington

The trainer had a very thorough knowledge of the subject matter, and was able to back that up with relevant real life examples. Craig was flexible in his approach and willing to go deeper into particular areas if required to ensure understanding. The facilities are good, and the indoor track training area is particularly impressive.

Martin Smith, Carillion Construction Ltd
OLEC 2, Doncaster

Very well constructed and delivered, outstanding performance on the trainer's part, both in the classroom and out on the track. I would recommend Archie McNeill to anyone who wishes to learn about overheads - a terrific experience.

Zain Ahmad, Coyle
DCCR Initial, Crayford

Lee had an excellent practical and pragmatic approach towards training. I found him to be very knowledgeable, but more importantly he has fantastic knowledge transfer skills.

Umair Khan, Siemens Rail Automation
COSS Initial, Doncaster

I enjoyed the course, it was delivered to a high standard. Kev is an excellent trainer, he is informative and has a great sense of humour. His method of teaching was simplified and thorough - Great!

Thomas Smith, Amey Group Services Ltd
COSS Initial, Warrington

Very well run course, professionally presented. Good reminder of duties and responsibilities.

Mark Harris, ABC Electrification
COSS Initial, Enfield

Vic was a fantastic trainer, his knowledge of the industry is vast and his delivery was second to none. A great course and trainer - thanks!

Douglas Aitken, Balfour Beatty Rail Limited